Message Quantity
High-Level Intuition
This function by itself is trivial; by definition, each message counts as 1. However, at the conversation level, we use this function to count the total number of messages/utterance via aggregation.
Citation
Implementation Basics
This function is trivial; by definition, each message counts as 1. However, at the conversation level, we use this function to count the total number of messages/utterance via aggregation.
Implementation Notes/Caveats
This feature becomes relevant at the conversation level, but is trivial at the chat level.
Interpreting the Feature
This feature provides a measure of the conversation’s length and activity. A higher count indicates a more extensive, while a lower count may suggest a brief interaction. It is important to check this feature while comparing different conversations as the number of utterances can be a confounder and affect the outcomes of the conversation